Your clients expect fast fixes on their sites. Your team is busy with new projects. A DevOut Labs support pack gives you a dedicated developer team, a designer, and a project manager who handle client website tickets under your brand. You buy a block of hours, send requests as they come up, and get a monthly report on what was done.
A white label support pack is a prepaid block of development and design hours that your agency uses to keep clients' websites running. Your clients only see your brand. You send tickets to DevOut, and we complete them the way an in-house team would. Packs come in 25, 50, and 100 hours and work across WordPress, Webflow, Shopify, HubSpot, Squarespace, and other sites.
A dedicated developer, designer, and project manager. The same team on every request, so there's no re-onboarding and communication stays fast.
Of validity, with no monthly hour limit. The 12 months start with your first request, not the purchase date.
Requests per month, from maintenance tickets and small updates to full-scale separate projects.
Covers all your clients' sites on any platform. Maintain different clients within the same pack.
Whether you manage one, three, or five client sites, all their updates and maintenance can run through the same pack. You don’t need a separate contract per site. Development requests and design requests draw from the same hours.
“They’ve delivered a modernized code to improve the website’s performance, accessibility, and SEO. Their promptness & versatility have stood out in the partnership.”
The pack is built for digital, branding, and marketing agencies that manage client websites but don't have spare developer or designer capacity. It works if you need ongoing fixes and updates across several sites, want one contact for both development and design, and want to grow your client base without adding headcount.
As many as you need. A single support pack covers one, three, five, or more client sites, on any platform. Maintenance, updates, development, and design requests for all of them draw from the same pool of hours, so you don’t need a separate contract per client.
We support WordPress, WooCommerce, Webflow, Shopify, Squarespace, Wix, Magento (Adobe Commerce), Framer, HubSpot CMS, Craft CMS, BigCommerce, Drupal, and other popular platforms. If your client’s site runs on something not listed, ask us and we’ll confirm before you buy a pack.
A support pack is valid for 12 months, and the 12 months start with your first request, not the purchase date. There’s no monthly hour limit, so you can use your hours whenever your clients need them.
No. You can submit unlimited requests each month, from maintenance tasks and small design or development updates to larger, separate projects. You’re billed only for the hours the work takes, and you receive a report on it.
Yes. Design requests such as UI/UX design, landing pages, graphics, logos, brand style guides, ad creatives, social media design, and print collateral come from the same pack as development requests. Our senior designer is assigned to support pack clients alongside two developers.
Yes. The same pack covers design, development, SEO, and maintenance work on your agency’s own website, alongside your client sites.
You get a dedicated project manager who is available daily. You can reach the team by Slack or email, or jump on a call whenever you need. Each month you receive a report showing hours used, tasks completed, and the remaining balance.
Tell us how many client sites you manage, and we’ll recommend a pack size.
Share a few details about your project — we’ll get back to you within 24 hours. Or simply book a call.
